After-Sales Service

At Shenzhen Shengwei Desarrollo Industrial Co., LIMITADO., we are committed to providing comprehensive after-sales support to ensure the long-term performance and reliability of your products and solutions. Our goal is to make your experience smooth, efficient, and worry-free.

1. Maintenance Services

Regular maintenance is key to extending the life of your equipment. We provide:

  • Preventive maintenance plans for UPS/EPS systems, baterias, and power distribution units

  • Precision air conditioning and data center equipment checks

  • System inspections to ensure optimal performance and safety

2. Troubleshooting & Apoyo

Our experienced technical team is ready to assist with:

  • Diagnosing operational issues for all products

  • Quick resolution of faults to minimize downtime

  • Remote or on-site troubleshooting support

3. Monitoring & Performance

We provide dynamic monitoring solutions to help you stay informed:

  • Real-time system monitoring for power distribution and IT infrastructure

  • Alerts and reports for any anomalies or maintenance needs

  • Guidance on interpreting monitoring data for proactive management

4. Warranty & Service Policies

All products come with clear warranty coverage and service terms:

  • Standard warranty periods for all equipment

  • Service agreements for extended support

  • Transparent processes for repairs, replacements, and upgrades

5. Contact Our After-Sales Team

For further assistance or urgent issues, please reach out: